• Pre-travel risk assessment
  • Medical consultation, evaluation and referral utilizing our network of Doctors and emergency rooms.
  • Hospital pre-authorisation includes assessment and authorization of hospital admission benefits
  • Inpatient hospital case management includes close monitoring and active involvement in the planning of patient care.
  • Emergency Medical Assistance

Dealing with medical emergencies in distant and remote locations can be a challenge at the best of times. Finding a satisfactory cost effective solution is even more of a problem. At Africa Assist, we are proud of the fact that we can provide the most effective assistance anywhere, anytime

  • Air ambulances − through our network we are able to access professional air ambulance operations, offering a fast and effective response to emergencies and safe transport of seriously compromised individuals.
  • Road Ambulances − are used frequently. Our network includes many privately operated road ambulance companies.
  • Medical Helicopters − are used within their operating range when road ambulances or air ambulances cannot reasonably access emergency situations.
  • Medical Escort Services – Transporting patients on commercial airlines is safer and far less expensive than using an air ambulance. We have good relationships with all local airlines and will facilitate ticket bookings and medical clearances. We feel it is important when organizing any transfer, either air ambulance or medical escort, that we match the skills of our team members to what is needed.
  • Repatriation of mortal remains
  • Travel Assistance (e.g. emergency cash advances, urgent travel arrangements)
  • Legal Advice 
  • Claims Handling – We are passionate about facilitating innovative and efficient claims solutions, eliminating duplications and optimizing processes